Report a problem

For problems you have already reported — to the municipality, SAPS, the clinic or Eskom — that nobody dealt with. We take them up and hold the authorities responsible to account, in public.

  • About 3 minutes
  • 3 short steps
  • You get a reference number
  • Your name is never published
Not for emergencies Fire, medical emergency or a crime happening now: phone 10111 or 112. This form is read during working hours.

1What is the problem? Tap the one closest to it. The examples are only a guide.

2Where is it? So the right ward team picks it up.

Not sure? Pick the closest and we will route it correctly, or look up your ward.
Optional — only if you are at the spot now.

3Tell us more Who you already went to, and what is happening.

Report it to them first if you can The municipality, Eskom, SAPS or the clinic has to be given the chance to fix it. Keep the reference number they give you. We step in when they fail to act. You can still send this now, and the ward team will tell you where to take it.
0 / 3600 · a few sentences is enough

+Photos Optional You can skip this. A picture makes it much harder to ignore (up to 5).

Add photos
Up to 5 photos, 8 MB each. No photo? Just carry on.

Do not photograph people's faces or car number plates unless they have agreed.

+Your details Optional You can skip this. Your details are never shown on the public wall.

Only the ward team sees this, so they can call you back.

Check before you send This is your report as the ward team will read it.

Want to start over with a new report?

On the public wall: the problem, the ward, the section and any photos. Never your name or number.

✊

Report received

This is your reference number. Write it down or take a screenshot.

—
  1. The ward team reads it and may call you if you left a number.
  2. They check it and publish it on the public issue wall, without your name.
  3. Every step we take is posted underneath. Follow it with your reference.
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